We hope that you are entirely satisfied with your dental care and experience and would be happy to recommend our services to others.

If not, please let us know about it so that we can rectify the problem and improve our service.

Complaints procedure
We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that sometimes things can go wrong, with the result that a patient feels they have a genuine cause for complaint. If this is so, we would like the matter to be settled as quickly and as amicably as possible.

If you are not satisfied with the practice in any way, please contact the Practice Manager in writing, giving details of your complaint. We will do our best to answer your complaint as soon as possible.

You can deliver your letter by post, email or in person. Our contact details can be found on our contact page.

If you are not satisfied with the response to your complaint you can contact NHS England on 0300 311 22 33 with regards to NHS treatment or the Parliamentary Health Service Ombudsman on 0345 015 4033 or the Dental Complaints Service on 020 8353 0800 with regards to private treatment.