We often get letters or emails from our patients advising us how happy they are with the treatment they receive. Here are just a selection.
Imelda Gosling, patient
"Thank you so much for fitting me in this morning, lovely girl with a reassuring manner, I didn't catch her name as I was grappling with the crutches, please thank her."
Jo Fry, patient
"7 years ago, I enrolled at Tetbury Dental Practice after relocating from Bristol, due to a bad experience as a young girl with a dentist (who was later struck off). I'd avoided all dentists like the plague, but my husband encouraged me to try Tetbury Dental Practice where all his family go... I don't mind admitting I was a bag of nerves with sweaty palms, but I couldn't believe how lovely it was from the beginning, friendly, kind, patient etc... A couple of months ago I saw the lovely Mrs Channer & her assistant Nicole for a routine check-up, I actually quite enjoy a visit now because they're so friendly, and I like to keep on top of my dental health.
I had very gappy front teeth which I have always been super self-conscious about; after looking at some cosmetic options with Mrs Channer (she'd noticed I also chipped one as if they didn't look bad enough already!) we discussed crowns, long story short, I have just had them done and they are brilliant, they look fabulous, straight, natural and a couple of shades lighter and I feel just great, I wish I'd had them done years ago, my family and friends are delighted for me because I just feel so much happier about myself, but I would never have considered this if Mrs Channer hadn't been so kind, patient & reassuring, I'm truly grateful to her and Nicole, and would recommend them for any cosmetic treatments (or general dentistry) if you are considering it; I couldn't believe how easy and painless the whole thing was; and the price was very reasonable... a big thank you!"
Lauren P, patient
"I am a client of the Tetbury Dental Practice and have been coming since I was about three, and my visits have always been pleasant. However, I am writing this email just to say my visit today was absolutely outstanding - from friendly reception service to being shown to the room.
My dentist, Miss McSwiney was brilliant - patient, informative and friendly. She even remembered where I attend university and waitress.
Thanks to her, I enjoy my visit to the dentist and she makes the process as smooth as it possibly could be. I just had to find out who I could contact to commend her perfect service.
Thank you so much Miss McSwiney & to the wonderful staff at the Tetbury Dental Practice."
"I would like to stress that I am very happy with the practice and with all its staff. Mr Opaleye and his colleagues provide an excellent service, both through the NHS and privately. I am grateful to be able to access first class dental care provided under the NHS, with the option of private treatment where appropriate.
I would also like to commend the staff on their approach. Bec has been particularly helpful in providing documentation and speaking with me to clarify matters. As always, the staff of the surgery have been unfailingly polite and helpful."
"Have used Tetbury Dental Hospital for a number of years. Always been very satisfied all round with treatment received. Very caring staff."
"I wish to commend the hygienist, Rebecca, on her tenacity and understanding of my situation and the cheery professionalism with which she carried out excellent treatment, I am also very impressed by your computer system!
Thanks too to your receptionists each of whom are more than helpful and cheerful (as well as being very polite).
Having had yet another ‘good experience’ I feel it reasonable to let you know."